{"id":23612,"date":"2017-03-17T14:41:43","date_gmt":"2017-03-17T04:41:43","guid":{"rendered":"https:\/\/www.geeks2u.com.au\/?page_id=23612"},"modified":"2021-11-16T08:58:16","modified_gmt":"2021-11-15T22:58:16","slug":"customer-service-specialist","status":"publish","type":"page","link":"https:\/\/www.geeks2u.com.au\/about-us\/customer-service-specialist\/customer-service-specialist\/","title":{"rendered":"Customer Service Specialist"},"content":{"rendered":"\n<p>Does the thought of making a customer smile give you the urge to do a celebratory fist pump? Is helping to solve a customer&#8217;s problem something that you were born to do? How would you like to earn bonuses, simply for doing your job?<\/p>\n\n\n\n<p>Our Customer Service Specialists are the backbone of Geeks2U. We know that nothing is more important to our brand than exceptional customer service, and the wow factor our awesome team provides sets us apart from the pack!<\/p>\n\n\n\n<p>Don&#8217;t worry, we will provide you with full training so no technical knowledge or call centre experience is required!<\/p>\n\n\n\n<p><b>A typical day in the life might include: <\/b><\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Answer inbound calls from new and existing customers<\/li><li>Capture the nature of the issue and explain to new customers how our service works<\/li><li>Schedule appointments with the right technician for the job<\/li><li>Resolve customer concerns and post service queries<\/li><li>Provide friendly, courteous and efficient customer service to both customers and field technicians<\/li><\/ul>\n\n\n\n<p><b>What&#8217;s in it for you?<\/b><\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Opportunities for future personal growth and career development<\/li><li>Spacious new office space in a great area and super close to public transport<\/li><li>Fresh fruit to snack on during the day and excellent kitchen facilities<\/li><li>Casual dress code<\/li><li>Regular team functions<\/li><\/ul>\n\n\n\n<p>If you get a kick out of making people happy, and have a knack for customer service, we want you!<\/p>\n\n\n\n<p>Interested? Send through your resume and cover letter to our Operations Team &#8211; <a href=\"mailto:resumes@geeks2u.com.au\">resumes@geeks2u.com.au<\/a> or use the form below.<\/p>\n\n\n\n<p>P.S. Helpful hint to stand out from the crowd: We hate long, generic cover letters. Keep it short and sweet and tell us why you would be a good fit for Geeks2U.<\/p>\n\n\n\n<div class=\"form__title\">\n  <h3 class=\"h3\">Apply now<\/h3>\n  <div class=\"icon--smile\">\n    <svg height=\"100%\" viewBox=\"0 0 45 40\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" preserveAspectRatio=\"xMinYMin\">\n      <path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M34.8971 32.4903L34.8965 32.5177H39.0478C39.0478 34.0614 38.0603 35.8118 36.5613 37.1524C34.9313 38.6101 32.8169 39.497 30.4855 39.5319L30.3425 39.5329H16.8689V35.3817H30.3425C31.6685 35.3817 32.8653 34.8886 33.794 34.058C34.1818 33.7113 34.4943 33.3268 34.6986 32.9646C34.7816 32.8175 34.8406 32.6845 34.8746 32.5769L34.8889 32.5272C34.8927 32.5127 34.8954 32.5004 34.8971 32.4903ZM9.472 0C14.695 0 18.944 4.24903 18.944 9.47226V12.7739L25.802 12.7738C26.2126 11.3084 26.9818 9.92314 28.1094 8.75825L28.2191 8.64676C31.912 4.9536 37.9216 4.9536 41.6147 8.64676C45.3079 12.3399 45.3079 18.3492 41.6147 22.0424C37.9213 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class=\"wpcf7-form init\" aria-label=\"Contact form\" enctype=\"multipart\/form-data\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"8176\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.1\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f8176-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/><input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\" \/>\n<\/fieldset>\n<div class=\"form__wrapper\">\n\t<p><label class=\"form__label\" for=\"mct-start\">When can you start*<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"Start\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" id=\"mct-start\" aria-required=\"true\" 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name=\"Postcode\" \/><\/span>\n\t<\/p>\n<\/div>\n<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Submit\" \/>\n<\/p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n<p class=\"body-s form__google-terms\">This site is protected by reCAPTCHA and the Google<a href=\"https:\/\/policies.google.com\/privacy\"> Privacy Policy<\/a> and <a href=\"https:\/\/policies.google.com\/terms\">Terms of Service<\/a> apply.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Does the thought of making a customer smile give you the urge to do a celebratory fist pump? Is helping to solve a customer&#8217;s problem&#8230;<\/p>\n","protected":false},"author":11,"featured_media":0,"parent":8174,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-23612","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.geeks2u.com.au\/wp-json\/wp\/v2\/pages\/23612","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.geeks2u.com.au\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.geeks2u.com.au\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.geeks2u.com.au\/wp-json\/wp\/v2\/users\/11"}],"replies":[{"embeddable":true,"href":"https:\/\/www.geeks2u.com.au\/wp-json\/wp\/v2\/comments?post=23612"}],"version-history":[{"count":13,"href":"https:\/\/www.geeks2u.com.au\/wp-json\/wp\/v2\/pages\/23612\/revisions"}],"predecessor-version":[{"id":44977,"href":"https:\/\/www.geeks2u.com.au\/wp-json\/wp\/v2\/pages\/23612\/revisions\/44977"}],"up":[{"embeddable":true,"href":"https:\/\/www.geeks2u.com.au\/wp-json\/wp\/v2\/pages\/8174"}],"wp:attachment":[{"href":"https:\/\/www.geeks2u.com.au\/wp-json\/wp\/v2\/media?parent=23612"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}