{"id":30603,"date":"2017-06-27T04:30:46","date_gmt":"2017-06-26T18:30:46","guid":{"rendered":"https:\/\/geeks2u.skopedigital.com\/services\/general-troubleshooting\/"},"modified":"2022-11-24T13:22:05","modified_gmt":"2022-11-24T03:22:05","slug":"general-troubleshooting","status":"publish","type":"services","link":"https:\/\/www.geeks2u.com.au\/computer-troubleshooting\/","title":{"rendered":"Computer Troubleshooting"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\"><strong>Computer advice and troubleshooting<\/strong><\/h2>\n\n\n\n<p>Don\u2019t worry \u2013 we\u2019ve all experienced it. You know, that pesky program refusing to do what you want it to or that device making a funny noise that won\u2019t work. It can be frustration \u2013 especially if you don\u2019t know how to put into words exactly what has gone wrong.<\/p>\n\n\n\n<p>Next time it happens, let the Geeks worry about it! We can come to you for any computer troubleshooting advice you may need. For both hardware and software problems, we\u2019ll either find a fix or recommend an alternate solution to your problem. We\u2019re experts at <a href=\"https:\/\/www.geeks2u.com.au\/computer-repairs\">computer repairs<\/a>.<\/p>\n\n\n\n<div class=\"cta flex no-wrap align-center\">\n  <a href=\"tel:1300 769 448\" aria-label=\"Call Geeks2U\" class=\"button is-call tellink \">\n  <div class=\"icon phone\">\n    <svg width=\"2rem\" height=\"2rem\" viewBox=\"0 0 32 32\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" version=\"1.1\" preserveAspectRatio=\"xMinYMin\">\n      <path fill=\"currentColor\" d=\"M11.8,29.9c-0.1,0-0.1,0-0.2,0c-2.3-0.6-4.3-1.7-6-3.3c-1.7-1.6-2.8-3.6-3.5-5.8c-0.1-0.5,0.1-1,0.6-1.1\n      c0.5-0.1,1,0.1,1.1,0.6c0.5,1.9,1.5,3.6,3,5c1.5,1.4,3.2,2.4,5.2,2.9c0.5,0.1,0.8,0.6,0.7,1.1C12.6,29.6,12.2,29.9,11.8,29.9z\n      M12,26.4c-0.1,0-0.2,0-0.2,0c-1.4-0.4-2.7-1.1-3.7-2.1c-1-0.9-1.7-2.1-2.1-3.3c-0.2-0.5,0.1-1,0.6-1.1c0.5-0.2,1,0.1,1.1,0.6\n      c0.3,1,0.9,1.8,1.6,2.6c0.8,0.8,1.8,1.4,2.9,1.7c0.5,0.1,0.8,0.6,0.6,1.1C12.7,26.1,12.4,26.4,12,26.4z M25.2,13.6\n      c-0.4,0-0.7-0.3-0.9-0.6c-0.3-1.1-0.9-2-1.7-2.8c-0.8-0.7-1.7-1.3-2.7-1.6c-0.5-0.1-0.7-0.7-0.6-1.1c0.1-0.5,0.6-0.7,1.1-0.6\n      c1.3,0.4,2.4,1.1,3.4,2c1,1,1.8,2.2,2.2,3.6c0.1,0.5-0.1,1-0.6,1.1C25.3,13.6,25.3,13.6,25.2,13.6z M28.8,13.4\n      c-0.4,0-0.8-0.3-0.9-0.7c-0.5-1.9-1.5-3.6-3-5c-1.5-1.4-3.2-2.4-5.2-2.9c-0.5-0.1-0.8-0.6-0.6-1.1c0.1-0.5,0.6-0.8,1.1-0.6\n      c2.3,0.6,4.3,1.7,6,3.3c1.7,1.7,2.9,3.6,3.5,5.8c0.1,0.5-0.2,1-0.6,1.1C29,13.4,28.9,13.4,28.8,13.4z\"\/>\n      <path fill=\"#fff\" d=\"M23.3,25.5c-3.4,0-7.1-1.8-10.5-5.1c-2.6-2.5-5.6-6.5-5.2-11.1C7.7,8,9.2,6.1,10.9,5.7c1.9-0.5,3,0.8,3.4,1.3\n      c0.5,0.6,1.8,2.3,2.3,3.2c0.6,1.1,0.3,2.6-0.6,3.4c-0.2,0.2-0.3,0.5-0.3,0.8c0,0.3,0.1,0.5,0.3,0.7c0.8,0.7,1.1,1,1.2,1.1l1.1,1.1\n      c0.6,0.6,1.4,0.2,1.6,0c0.9-0.9,2.3-1.2,3.5-0.6c0.9,0.4,2.7,1.7,3.3,2.2c1.2,1,1.7,2.1,1.3,3.3c-0.5,1.6-2.5,3.2-3.8,3.3\n      C23.9,25.5,23.6,25.5,23.3,25.5z M11.7,7.4c-0.1,0-0.2,0-0.3,0c-0.9,0.2-2,1.6-2,2.1c-0.4,3.9,2.3,7.4,4.7,9.6\n      C16,21,19.8,24,24,23.7c0.5,0,1.9-1,2.2-2c0.1-0.4,0-0.8-0.7-1.4c-0.6-0.5-2.2-1.6-3-2c-0.5-0.2-1.1-0.1-1.4,0.2\n      c-1,1-2.9,1.3-4.2,0.1l-1.1-1.1c0,0,0,0,0,0c0,0-0.2-0.2-1.1-1c-0.6-0.5-0.9-1.2-0.9-2c0-0.8,0.3-1.6,0.9-2.1\n      c0.4-0.3,0.5-0.9,0.2-1.3c-0.3-0.7-1.5-2.2-2.1-2.9C12.5,7.6,12.1,7.4,11.7,7.4z\"\/>\n    <\/svg>\n  <\/div>\n  <span>1300 769 448<\/span><\/a><p> or complete our <button aria-label=\"Request a Callback\" class=\"bold red open-modal\">online enquiry<\/button> form today to set up an appointment with a computer repair technician<\/p>\n<\/div>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"392\" src=\"https:\/\/www.geeks2u.com.au\/wp-content\/uploads\/2021\/12\/Troubleshooting-1024x392.jpg\" alt=\"\" class=\"wp-image-40752\" srcset=\"https:\/\/www.geeks2u.com.au\/wp-content\/uploads\/2021\/12\/Troubleshooting-1024x392.jpg 1024w, https:\/\/www.geeks2u.com.au\/wp-content\/uploads\/2021\/12\/Troubleshooting-300x115.jpg 300w, https:\/\/www.geeks2u.com.au\/wp-content\/uploads\/2021\/12\/Troubleshooting-150x57.jpg 150w, https:\/\/www.geeks2u.com.au\/wp-content\/uploads\/2021\/12\/Troubleshooting-600x230.jpg 600w, https:\/\/www.geeks2u.com.au\/wp-content\/uploads\/2021\/12\/Troubleshooting-900x344.jpg 900w, https:\/\/www.geeks2u.com.au\/wp-content\/uploads\/2021\/12\/Troubleshooting-1100x421.jpg 1100w, https:\/\/www.geeks2u.com.au\/wp-content\/uploads\/2021\/12\/Troubleshooting.jpg 1200w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Troubleshoot your hardware<\/strong><\/h2>\n\n\n\n<p>Faulty hardware can cause any number of problems with the performance of your computer. If your system seems unusually slow, you can\u2019t view videos or you just can\u2019t even get it to turn on then it might be time for a Geek to step in for some computer troubleshooting. <\/p>\n\n\n\n<p>Due to the nature of how Apple Macs are built, they can be even harder to troubleshoot so make sure to reach out to our technicians for specialised <a href=\"https:\/\/www.geeks2u.com.au\/computer-repairs\/mac-repairs\">Mac repair services<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Replace or upgrade faulty hardware<\/strong><\/h2>\n\n\n\n<p>When there\u2019s something wrong on the inside, how are you supposed to know? It might sound wrong, or you might hear something loose, but aside from that it could be a complete mystery.<\/p>\n\n\n\n<p>If an old or faulty hardware component is diagnosed as the cause of your problems, we\u2019ll find it. <a href=\"https:\/\/www.geeks2u.com.au\/computer-repairs\/hardware-repair\/\">Then, we can replace or upgraded the part<\/a> with something new, better, or both. &nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Troubleshoot your software<\/strong><\/h2>\n\n\n\n<p>Alternatively, you might be experiencing issues with a particular piece of software installed on your computer. With our computer troubleshooting advice, we can investigate and fix any problems and also train you in how to get the most out of it into the future.<\/p>\n\n\n\n<p>Often, it\u2019s very risky trying to fix serious issues yourself as they may lead to bigger concerns. We understand that sometimes people make mistakes when trying to fix problems ourselves &#8211; that\u2019s why our Geeks2U technicians are experienced with:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li><a href=\"https:\/\/www.geeks2u.com.au\/computer-repairs\/data-recovery\">data recovery<\/a><\/li><li><a href=\"https:\/\/www.geeks2u.com.au\/computer-repairs\/data-backup\/\">data backup<\/a>, and<\/li><li><a href=\"https:\/\/www.geeks2u.com.au\/computer-repairs\/virus-spyware-malware-removal\/\">virus removal.<\/a><\/li><\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Reinstall corrupt software programs<\/strong><\/h2>\n\n\n\n<p>Does your software seem broken? This might be a sign that the program has been \u201ccorrupted\u201d and needs to be reinstalled to work properly again. We can help with computer problems onsite or with you over the phone.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Frequently Asked Questions<\/strong><\/h2>\n\n\n\n\n<ul class=\"accordion\" itemscope itemtype=\"https:\/\/schema.org\/FAQPage\">\n\n      <li class=\"\">\n      <div itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\" class=\"top\">\n        <h4 itemprop=\"name\" class=\"h6\">What is involved with troubleshooting computer hardware?<\/h4>\n        <div class=\"icon\">\n          <svg width=\"2rem\" viewBox=\"0 0 32 27\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" version=\"1.1\" preserveAspectRatio=\"xMinYMin\">\n            <use xlink:href=\"#down\"><\/use>\n          <\/svg>\n        <\/div>\n        <div class=\"reveal\">\n        <div itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\" class=\"btm\">\n          <div itemprop=\"text\" class=\"body-s\"><p>It\u2019s important to first understand that the term computer hardware refers to the physical pieces that make up your computer. From time to time, something will go wrong with one of these puzzle pieces that doesn\u2019t seem obvious to you. Our Geeks are trained to troubleshoot computer hardware issues and replace any problematic pieces for you.<\/p>\n          <\/div>\n        <\/div>\n      <\/div>\n      <\/div>\n    <\/li>\n      <li class=\"\">\n      <div itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\" class=\"top\">\n        <h4 itemprop=\"name\" class=\"h6\">How can I get help with computer problems?<\/h4>\n        <div class=\"icon\">\n          <svg width=\"2rem\" viewBox=\"0 0 32 27\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" version=\"1.1\" preserveAspectRatio=\"xMinYMin\">\n            <use xlink:href=\"#down\"><\/use>\n          <\/svg>\n        <\/div>\n        <div class=\"reveal\">\n        <div itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\" class=\"btm\">\n          <div itemprop=\"text\" class=\"body-s\"><p>Whether it\u2019s an issue with troubleshooting computer hardware, software or even if you need general computer troubleshooting advice &#8211; Geeks2U should be your first point of call.<\/p>\n<p>Our Geeks are trained to find and solve the problem for you. Once they\u2019ve solved your computer issues, they\u2019ll even train you on how to better use the device to make the most of it long term.<\/p>\n          <\/div>\n        <\/div>\n      <\/div>\n      <\/div>\n    <\/li>\n      <li class=\"\">\n      <div itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\" class=\"top\">\n        <h4 itemprop=\"name\" class=\"h6\">How do I fix problems on my computer?<\/h4>\n        <div class=\"icon\">\n          <svg width=\"2rem\" viewBox=\"0 0 32 27\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" version=\"1.1\" preserveAspectRatio=\"xMinYMin\">\n            <use xlink:href=\"#down\"><\/use>\n          <\/svg>\n        <\/div>\n        <div class=\"reveal\">\n        <div itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\" class=\"btm\">\n          <div itemprop=\"text\" class=\"body-s\"><p>Sometimes a quick Google can solve the problem, but you risk the dreaded spiral of trying to find the exact answer that addresses your question.<\/p>\n<p>To ensure you\u2019re fixing the root cause of the issue, get in touch with a Geeks2U technician. They\u2019ll help determine what is causing the problem with your computer and propose a solution. Doesn\u2019t matter what is wrong with your computer, our Geeks2U technicians will have the answer.<\/p>\n          <\/div>\n        <\/div>\n      <\/div>\n      <\/div>\n    <\/li>\n  <\/ul>\n","protected":false},"featured_media":40753,"parent":30615,"menu_order":7,"template":"page-templates\/service.php","class_list":["post-30603","services","type-services","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.geeks2u.com.au\/wp-json\/wp\/v2\/services\/30603","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.geeks2u.com.au\/wp-json\/wp\/v2\/services"}],"about":[{"href":"https:\/\/www.geeks2u.com.au\/wp-json\/wp\/v2\/types\/services"}],"up":[{"embeddable":true,"href":"https:\/\/www.geeks2u.com.au\/wp-json\/wp\/v2\/services\/30615"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.geeks2u.com.au\/wp-json\/wp\/v2\/media\/40753"}],"wp:attachment":[{"href":"https:\/\/www.geeks2u.com.au\/wp-json\/wp\/v2\/media?parent=30603"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}