{"id":4508,"date":"2012-05-11T02:54:54","date_gmt":"2012-05-11T02:54:54","guid":{"rendered":"http:\/\/gege1552.staging-cloud.netregistry.net\/it-support-services-on-site-computer-support-services-geeks2u\/"},"modified":"2024-04-08T13:56:25","modified_gmt":"2024-04-08T03:56:25","slug":"it-support-services-on-site-computer-support-services-geeks2u","status":"publish","type":"page","link":"https:\/\/www.geeks2u.com.au\/it-support\/","title":{"rendered":"Expert IT Support"},"content":{"rendered":"\n<div class=\"cta-banner cta-banner--red\">\n    <div class=\"cta-banner__inner\">\n    <h2 class=\"cta-banner__title\">Book a Geeks2U technician<\/h2>\n    <p class=\"cta-banner__text\">If you&#8217;re having tech issues, our expert Geeks can help to get IT sorted. Our Geeks are available for on-site and remote servicing 7-days a week. Book online now and you could have a Geek fixing your problem today.<\/p>\n    <div class=\"cta-banner__buttons\">\n      \n      \n      \n      \n              <a href=\"https:\/\/www.geeks2u.com.au\/booking\/\" target=\"_blank\" class=\"button button--black\">\n          <span>\n                          <svg viewBox=\"0 0 32 32\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" version=\"1.1\" preserveAspectRatio=\"xMinYMin\">\n                <use xlink:href=\"#click\"><\/use>\n              <\/svg>\n                        Book online now          <\/span>\n        <\/a>\n      \n      \n              <a href=\"tel:1300759003\" class=\"button  button--outline\">\n          <span>\n                          <svg viewBox=\"0 0 32 32\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" version=\"1.1\" preserveAspectRatio=\"xMinYMin\">\n                <use xlink:href=\"#call-centre-1\"><\/use>\n              <\/svg>\n                        Call us          <\/span>\n        <\/a>\n      \n      \n      \n      \n      \n    <\/div>\n  <\/div>\n<\/div>\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Looking for reliable, on-demand IT support? <\/h2>\n\n\n\n<p>You\u2019re in the right place. Geeks2U offers flexible on-site IT support services for small to medium-sized businesses acro Australia.<\/p>\n\n\n\n<p>From desktops and mobile devices to servers and applications, we provide expert, business-grade IT support services that help improve IT efficiency and performance and free up your internal resources to focus on core business activities.<\/p>\n\n\n\n<p>What\u2019s more, our professional on-site or remote IT help service can be tailored to your exact requirements. Whether you need to outsource your entire IT management or obtain support and advice on an ad hoc basis, we can keep your IT systems running smoothly and nullify any potential issues before they become serious.<\/p>\n\n\n\n<p>And with flexible IT support packs and no fixed contracts, Geeks2U can help significantly reduce your IT costs. Save money on internal IT resources and improve your bottom line with IT infrastructure that supports and enhances your ability to do business.<\/p>\n\n\n\n<p>Let IT support technicians at Geeks2U help you with:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Network\/Server support<\/li>\n\n\n\n<li>Application support<\/li>\n\n\n\n<li>Device support<\/li>\n\n\n\n<li>24\/7 remote monitoring<\/li>\n\n\n\n<li>IT support services for PCs and Macs<\/li>\n\n\n\n<li><a href=\"https:\/\/www.geeks2u.com.au\/data-recovery\/\">Data Backup and Recovery<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.geeks2u.com.au\/it-support\/small-business-support\/\">Small Business IT Support<\/a><\/li>\n\n\n\n<li>IT Helpdesk services<\/li>\n\n\n\n<li>System upgrades<\/li>\n\n\n\n<li><a href=\"https:\/\/www.geeks2u.com.au\/security-health-check\/\">IT health checks<\/a> and network audits<\/li>\n<\/ul>\n\n\n\n<div class=\"cta-banner cta-banner--red\">\n    <div class=\"cta-banner__inner\">\n    <h2 class=\"cta-banner__title\">Skip the phone queue and book online now<\/h2>\n    <p class=\"cta-banner__text\">Ready to book in your Geek for home or business tech support? We can help you solve your tech issues &#8211; whether it&#8217;s a computer, laptop, printer, Wi-Fi, email account and much more! Book now.<\/p>\n    <div class=\"cta-banner__buttons\">\n      \n      \n      \n      \n              <a href=\"https:\/\/www.geeks2u.com.au\/booking\/\" target=\"_blank\" class=\"button button--black\">\n          <span>\n                          <svg viewBox=\"0 0 32 32\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" version=\"1.1\" preserveAspectRatio=\"xMinYMin\">\n                <use xlink:href=\"#click\"><\/use>\n              <\/svg>\n                        Click here to book an appointment          <\/span>\n        <\/a>\n      \n      \n    <\/div>\n  <\/div>\n<\/div>\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">What\u2019s included in our Business IT support services?<\/h2>\n\n\n\n<p>At Geeks2U, no challenge is too substantial or too trivial for our friendly IT technicians. Essentially, if you\u2019ve got any issues with your IT systems that are affecting your workflow, we\u2019re on hand to offer our support and help get things running the way they should be. <\/p>\n\n\n\n<p>With a range of <a href=\"https:\/\/www.geeks2u.com.au\/pricing\/business-it-support-packages\/\" target=\"_blank\" rel=\"noreferrer noopener\" title=\"https:\/\/www.geeks2u.com.au\/pricing\/business-it-support-packages\/\">Business IT Support Packages<\/a>, including on-site or remote support, we\u2019re all about finding a tailored solution for your business. Reach out and let us know exactly what you need.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"663\" src=\"https:\/\/geeks2u-wp.s3.amazonaws.com\/wp-content\/uploads\/2022\/06\/For-business-pricing.jpg\" alt=\"IT support technician\" class=\"wp-image-41444\" srcset=\"https:\/\/www.geeks2u.com.au\/wp-content\/uploads\/2022\/06\/For-business-pricing.jpg 1000w, https:\/\/www.geeks2u.com.au\/wp-content\/uploads\/2022\/06\/For-business-pricing-300x199.jpg 300w, https:\/\/www.geeks2u.com.au\/wp-content\/uploads\/2022\/06\/For-business-pricing-150x99.jpg 150w, https:\/\/www.geeks2u.com.au\/wp-content\/uploads\/2022\/06\/For-business-pricing-600x398.jpg 600w, https:\/\/www.geeks2u.com.au\/wp-content\/uploads\/2022\/06\/For-business-pricing-900x597.jpg 900w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Some of Our Specialist IT Areas:<\/h2>\n\n\n\n<p>As mentioned, we can help with pretty much any tech issue that throws a spanner in the works, but here are a few of the specialist IT areas that we can help you with:<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><a href=\"https:\/\/www.geeks2u.com.au\/computer-and-network-security\/\">Computer &amp; Network Security<\/a><\/h3>\n\n\n\n<p>Are you positive your network is secure? Your business\u2019s financial records, personal email chains, and other private data could be vulnerable to threats from various sources. Our Geeks can look into your network security to ensure you have the best protection to guard against these potentially damaging threats. We\u2019ll also ensure that you have systems in place to protect against data loss, meaning your business will never skip a beat if your network is attacked.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><a href=\"https:\/\/www.geeks2u.com.au\/security-health-check\/\">Security Health Check<\/a><\/h3>\n\n\n\n<p>Cyberattacks take almost $100 million per year from Australian businesses, meaning cybersecurity is now essential for Australian businesses. An attack can also expose your customer\u2019s details, causing irreparable damage to your brand and business reputation.<\/p>\n\n\n\n<p>Our Geeks can perform regular cyber security health checks to determine whether your operating systems, anti-virus software, network connections, and password management practices are up to scratch.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><a href=\"https:\/\/www.geeks2u.com.au\/it-support\/desktop-computer-support\/\">Desktop Computer Support<\/a><\/h3>\n\n\n\n<p>Geeks2U provides expert, business-grade desktop IT support to maintain the efficient operation of your business\u2019s computer network and improve your overall computer performance to optimise your workflows.<\/p>\n\n\n\n<p>You might need us to Install new hardware and software, update or upgrade existing systems, or provide ongoing technical support &#8211; whatever you need day-to-day, our Geeks have got you covered.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"364\" src=\"https:\/\/geeks2u-wp.s3.amazonaws.com\/wp-content\/uploads\/2021\/11\/Banner-Help-desk-1024x364.jpg\" alt=\"Business IT help\" class=\"wp-image-40509\" srcset=\"https:\/\/www.geeks2u.com.au\/wp-content\/uploads\/2021\/11\/Banner-Help-desk-1024x364.jpg 1024w, https:\/\/www.geeks2u.com.au\/wp-content\/uploads\/2021\/11\/Banner-Help-desk-300x107.jpg 300w, https:\/\/www.geeks2u.com.au\/wp-content\/uploads\/2021\/11\/Banner-Help-desk-150x53.jpg 150w, https:\/\/www.geeks2u.com.au\/wp-content\/uploads\/2021\/11\/Banner-Help-desk-1536x547.jpg 1536w, https:\/\/www.geeks2u.com.au\/wp-content\/uploads\/2021\/11\/Banner-Help-desk-600x214.jpg 600w, https:\/\/www.geeks2u.com.au\/wp-content\/uploads\/2021\/11\/Banner-Help-desk-900x320.jpg 900w, https:\/\/www.geeks2u.com.au\/wp-content\/uploads\/2021\/11\/Banner-Help-desk-1100x391.jpg 1100w, https:\/\/www.geeks2u.com.au\/wp-content\/uploads\/2021\/11\/Banner-Help-desk-1400x498.jpg 1400w, https:\/\/www.geeks2u.com.au\/wp-content\/uploads\/2021\/11\/Banner-Help-desk.jpg 1981w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">How do businesses benefit from our IT support services?<\/h2>\n\n\n\n<p>We have thousands of satisfied business customers across Australia. Why do they choose us? Here\u2019s how you benefit:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>You know we have a first-class reputation based on over 15 years of service<\/li>\n\n\n\n<li>Our experts cover a range of issues &#8211; chances are we\u2019ve fixed your problem before!<\/li>\n\n\n\n<li>You benefit from service with a smile and an injection of personality.<\/li>\n\n\n\n<li>You save on internal resources by outsourcing IT support, allowing you to focus on the business functions that really matter.<\/li>\n\n\n\n<li>You have peace of mind knowing support is always available.<\/li>\n<\/ul>\n\n\n\n<div class=\"cta-banner cta-banner--red\">\n    <div class=\"cta-banner__inner\">\n    <h2 class=\"cta-banner__title\">Ready to book in a Geek?<\/h2>\n    <p class=\"cta-banner__text\">The quickest way is to book online! You can have an appointment time, date and technician booked within five minutes through our easy-to-use online booking portal. Start now!<\/p>\n    <div class=\"cta-banner__buttons\">\n      \n      \n      \n      \n              <a href=\"https:\/\/www.geeks2u.com.au\/booking\/\" target=\"_blank\" class=\"button button--black\">\n          <span>\n                          <svg viewBox=\"0 0 32 32\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" version=\"1.1\" preserveAspectRatio=\"xMinYMin\">\n                <use xlink:href=\"#click\"><\/use>\n              <\/svg>\n                        Click here to book an appointment          <\/span>\n        <\/a>\n      \n      \n    <\/div>\n  <\/div>\n<\/div>\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Why choose Geeks2U IT support services?<\/h2>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"293\" src=\"https:\/\/geeks2u-wp.s3.amazonaws.com\/wp-content\/uploads\/2022\/12\/Medal-Banner-3-1024x293.png\" alt=\"\" class=\"wp-image-42486\" srcset=\"https:\/\/www.geeks2u.com.au\/wp-content\/uploads\/2022\/12\/Medal-Banner-3-1024x293.png 1024w, https:\/\/www.geeks2u.com.au\/wp-content\/uploads\/2022\/12\/Medal-Banner-3-300x86.png 300w, https:\/\/www.geeks2u.com.au\/wp-content\/uploads\/2022\/12\/Medal-Banner-3-150x43.png 150w, https:\/\/www.geeks2u.com.au\/wp-content\/uploads\/2022\/12\/Medal-Banner-3-1536x440.png 1536w, https:\/\/www.geeks2u.com.au\/wp-content\/uploads\/2022\/12\/Medal-Banner-3-2048x587.png 2048w, https:\/\/www.geeks2u.com.au\/wp-content\/uploads\/2022\/12\/Medal-Banner-3-600x172.png 600w, https:\/\/www.geeks2u.com.au\/wp-content\/uploads\/2022\/12\/Medal-Banner-3-900x258.png 900w, https:\/\/www.geeks2u.com.au\/wp-content\/uploads\/2022\/12\/Medal-Banner-3-1100x315.png 1100w, https:\/\/www.geeks2u.com.au\/wp-content\/uploads\/2022\/12\/Medal-Banner-3-1400x401.png 1400w, https:\/\/www.geeks2u.com.au\/wp-content\/uploads\/2022\/12\/Medal-Banner-3-1980x567.png 1980w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>Our IT support help desk will go above and beyond for your business. Our expert technicians offer a level of service unrivalled by our competitors in the market.<\/p>\n\n\n\n<p>Why you should choose Geeks2U:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>We solve most problems in less than 48 hours.<\/li>\n\n\n\n<li>7 days a week access to technicians who can provide on-site or remote service.<\/li>\n\n\n\n<li>Same-day service for urgent cases.<\/li>\n\n\n\n<li>Count on outstanding service thanks to the <a href=\"https:\/\/www.geeks2u.com.au\/about-us\/why-geeks2u\/\">Geeks2U Promise &amp; Guarantee<\/a>.<\/li>\n\n\n\n<li>We\u2019ve 30 days money back guarantee, if you\u2019re not satisfied with our service<\/li>\n<\/ul>\n\n\n\n<p><a href=\"https:\/\/www.geeks2u.com.au\/client-feedback\/\">Read real reviews from happy customers<\/a><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Do you need IT support for your business?<\/h2>\n\n\n\n<p>Still unsure whether you really need IT support and services for your business?<\/p>\n\n\n\n<p>Picture these scenarios:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>You need help installing new software and guidance on how to use it<\/li>\n\n\n\n<li>Your operating systems need comprehensive upgrades<\/li>\n\n\n\n<li>Your devices are suffering from slow performance, and you don\u2019t know why<\/li>\n\n\n\n<li>You think there may be a data breach, leaving thousands of files at risk<\/li>\n\n\n\n<li>Your Wi-Fi connection is spotty<\/li>\n<\/ul>\n\n\n\n<p>Any of these scenarios can mean your business stalls as tech issues bring things grinding to a halt.<\/p>\n\n\n\n<p>Any of these scenarios are cases in which it would be nice to have a Geek on hand to quickly find a workable solution.<\/p>\n\n\n\n<p>Having readily accessible IT support from Geeks2U for your business means there is always a friendly expert to turn to if things go wrong with your tech, giving you peace of mind knowing a fix is close at hand.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Nationwide IT Solutions for Businesses<\/h2>\n\n\n\n<p>We can offer IT solutions for your business wherever you are in Australia, from Perth on the west coast to <a href=\"https:\/\/www.geeks2u.com.au\/it-support-services-sydney\/\">Sydney<\/a> on the east. Just <a href=\"tel:1300951836\">give us a call<\/a> or <a href=\"https:\/\/www.geeks2u.com.au\/contact-us\/\">reach out today<\/a> and we\u2019ll put you in touch with a local expert.<\/p>\n\n\n\n<div class=\"form__title\">\n  <h3 class=\"h3\">Request a callback<\/h3>\n  <div class=\"icon--smile\">\n    <svg height=\"100%\" viewBox=\"0 0 45 40\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" preserveAspectRatio=\"xMinYMin\">\n      <path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M34.8971 32.4903L34.8965 32.5177H39.0478C39.0478 34.0614 38.0603 35.8118 36.5613 37.1524C34.9313 38.6101 32.8169 39.497 30.4855 39.5319L30.3425 39.5329H16.8689V35.3817H30.3425C31.6685 35.3817 32.8653 34.8886 33.794 34.058C34.1818 33.7113 34.4943 33.3268 34.6986 32.9646C34.7816 32.8175 34.8406 32.6845 34.8746 32.5769L34.8889 32.5272C34.8927 32.5127 34.8954 32.5004 34.8971 32.4903ZM9.472 0C14.695 0 18.944 4.24903 18.944 9.47226V12.7739L25.802 12.7738C26.2126 11.3084 26.9818 9.92314 28.1094 8.75825L28.2191 8.64676C31.912 4.9536 37.9216 4.9536 41.6147 8.64676C45.3079 12.3399 45.3079 18.3492 41.6147 22.0424C37.9213 25.7358 31.912 25.7355 28.2191 22.0424C26.9066 20.7298 26.0605 19.1247 25.6809 17.435L18.944 17.4348V20.232C18.944 25.455 14.695 29.704 9.472 29.704C4.24903 29.704 0 25.455 0 20.232V9.47226C0 4.24903 4.24903 0 9.472 0ZM9.472 4.6609C6.81935 4.6609 4.6609 6.8191 4.6609 9.47226V20.232C4.6609 22.8846 6.81935 25.0434 9.472 25.0434C12.1249 25.0434 14.2831 22.8846 14.2831 20.232V9.47226C14.2831 6.8191 12.1249 4.6609 9.472 4.6609ZM38.319 11.9425C36.4431 10.0669 33.3907 10.0669 31.5149 11.9425C29.639 13.8186 29.6393 16.8708 31.5149 18.7466C33.391 20.6225 36.4431 20.6228 38.319 18.7466C40.1949 16.871 40.1949 13.8186 38.319 11.9425Z\" fill=\"#DA192E\"\/>\n    <\/svg>\n  <\/div>\n<\/div>\n\n\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f30556-o1\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"30556\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/wp-json\/wp\/v2\/pages\/4508#wpcf7-f30556-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"30556\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.1\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f30556-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/><input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\" \/>\n<\/fieldset>\n<div class=\"form__wrapper\">\n\t<p><label class=\"form__label\" for=\"cb-name\">Name*<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"input-name\"><input size=\"12\" maxlength=\"50\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" id=\"cb-name\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"input-name\" \/><\/span>\n\t<\/p>\n<\/div>\n<div class=\"form__wrapper\">\n\t<p><label class=\"form__label\" for=\"cb-email\">Email*<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"input-email\"><input size=\"22\" maxlength=\"100\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" id=\"cb-email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"input-email\" \/><\/span>\n\t<\/p>\n<\/div>\n<div class=\"form__wrapper\">\n\t<p><label class=\"form__label\" for=\"cb-phone\">Phone*<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"input-phone\"><input size=\"12\" maxlength=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" id=\"cb-phone\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"input-phone\" \/><\/span>\n\t<\/p>\n<\/div>\n<div class=\"form__wrapper\">\n\t<p><label class=\"form__label\" for=\"cb-postcode\">Postcode*<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"input-postcode\"><input size=\"8\" maxlength=\"4\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" id=\"cb-postcode\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"input-postcode\" \/><\/span>\n\t<\/p>\n<\/div>\n<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Submit\" \/>\n<\/p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n<p class=\"body-s form__google-terms\">This site is protected by reCAPTCHA and the Google<a href=\"https:\/\/policies.google.com\/privacy\"> Privacy Policy<\/a> and <a href=\"https:\/\/policies.google.com\/terms\">Terms of Service<\/a> apply.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">What real customers say<\/h2>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"Geeks2U Customer Testimonial featuring Melbourne&#039;s Murals\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/gfwiO8JBg64?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Frequently asked questions<\/h2>\n\n\n\n\n<ul class=\"accordion\" itemscope itemtype=\"https:\/\/schema.org\/FAQPage\">\n\n      <li class=\"\">\n      <div itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\" class=\"top\">\n        <h4 itemprop=\"name\" class=\"h6\">What is IT support?<\/h4>\n        <div class=\"icon\">\n          <svg width=\"2rem\" viewBox=\"0 0 32 27\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" version=\"1.1\" preserveAspectRatio=\"xMinYMin\">\n            <use xlink:href=\"#down\"><\/use>\n          <\/svg>\n        <\/div>\n        <div class=\"reveal\">\n        <div itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\" class=\"btm\">\n          <div itemprop=\"text\" class=\"body-s\"><p>IT support is a service that provides assistance with technology-related issues. This assistance can include troubleshooting problems with hardware, software, and networking and giving advice on how to use technology more effectively. At Geeks2U, we offer both face-to-face and remote support.<\/p>\n          <\/div>\n        <\/div>\n      <\/div>\n      <\/div>\n    <\/li>\n      <li class=\"\">\n      <div itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\" class=\"top\">\n        <h4 itemprop=\"name\" class=\"h6\">Why do businesses need IT support?<\/h4>\n        <div class=\"icon\">\n          <svg width=\"2rem\" viewBox=\"0 0 32 27\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" version=\"1.1\" preserveAspectRatio=\"xMinYMin\">\n            <use xlink:href=\"#down\"><\/use>\n          <\/svg>\n        <\/div>\n        <div class=\"reveal\">\n        <div itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\" class=\"btm\">\n          <div itemprop=\"text\" class=\"body-s\"><p>One of the main reasons businesses need IT support is to ensure that their technology is working properly and efficiently. This can include things like ensuring that computers and other devices are operating correctly, that networks and servers are running smoothly, and that software is up to date and free of bugs. IT support can also help businesses troubleshoot and resolve technical issues when they arise, saving time and preventing disruptions to workflows.<\/p>\n          <\/div>\n        <\/div>\n      <\/div>\n      <\/div>\n    <\/li>\n      <li class=\"\">\n      <div itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\" class=\"top\">\n        <h4 itemprop=\"name\" class=\"h6\">How can I request Business IT support?<\/h4>\n        <div class=\"icon\">\n          <svg width=\"2rem\" viewBox=\"0 0 32 27\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" version=\"1.1\" preserveAspectRatio=\"xMinYMin\">\n            <use xlink:href=\"#down\"><\/use>\n          <\/svg>\n        <\/div>\n        <div class=\"reveal\">\n        <div itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\" class=\"btm\">\n          <div itemprop=\"text\" class=\"body-s\"><p>As a business owner, you can request business-grade IT support from Geeks2U.<a href=\"https:\/\/www.geeks2u.com.au\/request-a-geek\/\">Request a Geek<\/a> or <a href=\"https:\/\/www.geeks2u.com.au\/contact-us\/\">contact us<\/a> today so we can start working out the best IT solution for you.<\/p>\n          <\/div>\n        <\/div>\n      <\/div>\n      <\/div>\n    <\/li>\n      <li class=\"\">\n      <div itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\" class=\"top\">\n        <h4 itemprop=\"name\" class=\"h6\">What is an IT help desk?<\/h4>\n        <div class=\"icon\">\n          <svg width=\"2rem\" viewBox=\"0 0 32 27\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" version=\"1.1\" preserveAspectRatio=\"xMinYMin\">\n            <use xlink:href=\"#down\"><\/use>\n          <\/svg>\n        <\/div>\n        <div class=\"reveal\">\n        <div itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\" class=\"btm\">\n          <div itemprop=\"text\" class=\"body-s\"><p>The goal of an IT help desk is to provide timely and effective support to users, helping you to resolve issues and get the most out of your technology. Many businesses and organisations have an IT help desk to support their employees or customers. We offer you the opportunity to outsource your IT help desk, letting our Geeks provide IT services for your business.<\/p>\n          <\/div>\n        <\/div>\n      <\/div>\n      <\/div>\n    <\/li>\n  <\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Looking for reliable, on-demand IT support? You\u2019re in the right place. Geeks2U offers flexible on-site IT support services for small to medium-sized businesses acro Australia&#8230;.<\/p>\n","protected":false},"author":1,"featured_media":40516,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"page-templates\/service-areas.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-4508","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.geeks2u.com.au\/wp-json\/wp\/v2\/pages\/4508","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.geeks2u.com.au\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.geeks2u.com.au\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.geeks2u.com.au\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.geeks2u.com.au\/wp-json\/wp\/v2\/comments?post=4508"}],"version-history":[{"count":22,"href":"https:\/\/www.geeks2u.com.au\/wp-json\/wp\/v2\/pages\/4508\/revisions"}],"predecessor-version":[{"id":45463,"href":"https:\/\/www.geeks2u.com.au\/wp-json\/wp\/v2\/pages\/4508\/revisions\/45463"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.geeks2u.com.au\/wp-json\/wp\/v2\/media\/40516"}],"wp:attachment":[{"href":"https:\/\/www.geeks2u.com.au\/wp-json\/wp\/v2\/media?parent=4508"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}